To prepare students for talent and knowledge management efforts in organisations. It aims at enabling students to gain insights in concepts and application of talent and knowledge management in organizations. The course aims at understanding basic elements, processes, approaches and strategies of managing talent and knowledge in organisations.
At the end of the course, students should be able to:
Unit I (4 Weeks)
Meaning and importance of talent management, Talent management Grid, Creating talent management system, Strategies of talent management. Competency model, Competency mapping, Role of leaders in talent management, Talent management and competitive advantage.
T.V Rao: Hurconomics for Talent Management: Making the HRD Missionary Business- driven, Pearson Education, Chapter 3, 4
Lance A. Berger, Dorothy Berger: Talent management handbook, McGraw Hill New York, Part 1, 2
Unit II (2 Weeks)
Elements of knowledge management, Advantages of knowledge management, Knowledge management in learning organisations. Types of Knowledge: Tacit and Explicit. Managing knowledge workers.
Sudhir Warier: Knowledge management, Vikas publishing house, Chapter 3
Donald Hislop: Knowledge management in organisations, Oxford University press, Chapter 2, 4, 5
Unit III (3 Weeks)
Knowledge management process, Approaches to knowledge management: Knowledge management solutions, Knowledge creation, Knowledge sharing, Knowledge dissemination, Knowledge management life cycle, Nonaka’s model of knowledge. Knowledge capturing techniques: Brainstorming, Protocol analysis, Consensus decision making, Repertory grid, Concept mapping.
Sudhir Warier: Knowledge management, Vikas publishing house, Chapter 3, 4
Donald Hislop: Knowledge management in organisations, Oxford University press, Chapter 6, 7, 8
Unit IV (3 Weeks)
Knowledge management strategies: Aligning individual needs with organisation, Reward systems for knowledge management, Knowledge audit, Benchmarking, Balance score card, Gap analysis.
Knowledge management – concepts and best practices, Springer, Heidelberg (2003), K. Mertins, P. Heisig, J. Vorbeck, Chapter – 1, 2, 3, 5, 11